Privacy Policy

Legal Bases for processing your data

Contract

We process some of your data as a necessary part of performing our contractual obligations to you. For example, ensuring products you buy can be delivered to you.

Consent

Some processing activities will only be done where we have sought your prior consent. If we require your consent, we will provide you with full details of the information that we would like and the reason we need it. Once given, you have the right to withdraw your consent again at any point and we will be obliged to stop processing your data and delete it unless we can demonstrate that another legal basis applies.

Legitimate Interests

We process some of your data because it is in our Legitimate Interests to do so. Where this is the case, we have considered the impact using your information may have on you and limited our use to only what is strictly necessary. Where we are using this as our basis, we can provide you with an explanation of why the processing is in our interests and you are free to contest this decision if you wish.

How we may share your information

Sharing with third-party partners

Vendors

When you purchase goods or services from us, we partner with specialist companies to fulfill your order and provide certain customer services. This includes vendors who you may have bought something from and specialist companies who assist us in obtaining ratings and reviews of product(s) and/or service(s). We usually remain the data controller of your information and the other companies only process data under our instructions and cannot use the information for their own purposes. If one of our third-party partners acts as data controller of your personal data (whether or not as a data controller in common with us) Promotions: Sometimes we bring you promotions in association with other companies. If you enter such promotions, the other company will use the information you submit and we provide to them as a data controller in line with their own privacy policies. Affiliates: We regularly partner with industry affiliates to bring you special deals on products and packages you may find of interest. These providers collect marketing permissions for us and share data back with us about your purchases in order for us to measure the effectiveness of our marketing campaigns.

Functionality

We may share information about you with suppliers that we engage to help us provide our services and/or functionality of our websites and apps. For example, we share data with Google to prevent certain website functions from being abused. Where this happens, your data will be processed in accordance with Google's Privacy Policy. Advertisers: We may provide third party advertisers with reports containing aggregate statistical data about our customers' use of our websites and apps to determine the kinds of people viewing their ads and how they are performing. This aggregated information may include demographic data such as age range and/or geographic location of groups of our customers.

This aggregated data does not include contact details (such as names, addresses or email addresses) that can be used to personally identify you or contact you.

Marketing personalization: We can only obtain this information where they have your permission to share this information with us in line with their privacy policies. You can opt-out of having your personal information profiled in this way by contacting us or adjusting your account settings.

India Today Group may, use and share, within that group, the information you provide and other information held about you for the purposes set out in this Policy. : We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganization of our business.

Details of transfers to third countries and safeguards

Any organization who has access to your information in the course of providing services on our behalf will be governed by contractual restrictions to make sure they protect your information and comply with applicable data protection legislation. Where these organizations are based outside of the EEA in a jurisdiction that has not been deemed adequate by the EU, we enter into EU approved model clauses with them to ensure appropriate safeguards are in place.

Children & young people

Our websites, apps and other products and services are not aimed at children. We do not target, intend to collect, or knowingly collect or otherwise process information from anyone under the age of 13. If you are under the age of 13, we request that you do not provide us with your information and do not use our websites and apps. If you are a parent or guardian of a child under 13, please contact us if you are aware that your child has used our websites or apps or otherwise provided their information to us without your consent. We will delete or otherwise cease processing your child's personal information within a reasonable time. If you are aged 13, 14 or 15, 16, 17, 18 we request that you seek your parent or guardian's permission before providing us with your information or using our websites or apps. In accordance with industry best practice guidelines, we may retain your information for a reasonable amount of time to make sure that we do not contact you in the future.

Use of information for marketing

In line with any permission you give us, we may send you direct marketing about our own, or carefully selected third parties' goods and services and disclose your information to other organizations that may send direct marketing to you. In addition, you can unsubscribe from email communications via unsubscribe links provided in communications sent to you.

Link from or to Other Website

As a means of providing useful resources to our users, chaaroo.com provides links to other websites. We try to carefully choose websites that we believe are useful and meet our high standards. However, because websites can change so quickly, we do not guarantee the standards of any website links we provide nor do we imply endorsement. Chaaroo.com is not responsible for the data and privacy policies, content or security of other websites that are linked to our site. You should be aware that when you are on our Website you could be directed to other websites where the personal information collected is outside of our control. The privacy policy of the new site will govern the information obtained from you on that site.

Opting out

If a user opts out using the Ads Settings, the unique Google cookie ID on the user's browser is overwritten with the phrase "OPT_OUT". Because there is no longer a unique cookie ID, the opt-out cookie can't be associated with a particular browser.

Prohibited Activities

You agree that you shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that - belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. Any Content and or comment uploaded by you, shall be subject to relevant Indian laws and may be disabled, or and may be subject to investigation under appropriate laws. Furthermore, if you are found to be in non-compliance with the laws and regulations, these terms, or the privacy policy of the Site, the Company shall have the right to immediately terminate/block your access and usage of the Site and the Company shall have the right to immediately remove any non-compliant Content and or comment, uploaded by you and shall further have the right to take recourse to such remedies as would be available to the Company under the applicable laws.

Material Posted/transmitted on Chaaroo Site

All information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly or privately transmitted / posted, is the sole responsibility of the person from where such content is originated (the Originator). By Posting any material which contain images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), you warrant and represent that (a) you are the copyright owner of such Images, or that the copyright owner of such Images has granted you permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of your use and as otherwise permitted by these Terms of Use and the Services, (b) you have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms of Use, including, by way of limitation, the distribution, public display and reproduction of such Images. You represent that you have valid rights and title in any and all Content/Images that you submit on the Site, that you have not infringed on any IPR belonging to any party and further that you will indemnify CHAAROO or its affiliates for all claims arising out of any content that you post on the Site. CHAAROO accepts no responsibility for the said Content / Images. However, you understand that all Content / Images posted by you becomes the property of CHAAROO and you agree to grant/assign to CHAAROO and its affiliates, a non-exclusive, royalty free, perpetual, irrevocable and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content / Images (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed throughout the world". Exchange of Information qua CHAT & other Community Services You represent that you are a responsible adult (18 years or above) and you shall be solely responsible for all Content/Images that you upload post or otherwise transmit.. CHAAROO endeavors to provide a web platform for various community interactions for persons to interact and exchange views with each other. The content posted on such services is by general public therefore the accuracy, integrity or quality of such content cannot be guaranteed. You understand that by using such services, you may be exposed to objectionable matter. By using the facility of chat and other community services you agree not to upload, post, or otherwise transmit any matter or views, which are, defamatory, abusive, pervasive, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable. You may also not indulge in cyber stalking, become or create a nuisance for any visitor / user of the Site. You may not send, submit, post, or otherwise transmit, material or messages that contain software virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of this Site, or other user's ability to engage in real time exchanges.

Safety

We advise that you never reveal any personal information about yourself or anyone else (for example: telephone number, home address or email address). Please do not include postal addresses of any kind. If you have a helpful address to share, inform the host of the relevant community area using the 'Contact Us' link, and they will promote it if they see fit.

Graphic Material Submission To chaaroo.com

When you send a photograph or other graphical material to us you do so in accordance with these Terms of Use. This means that you hereby agree that you have taken the photograph(s) you have sent to us or you have permission from or are authorised by the owner of the photograph(s) to send it (them) to us, and you are granting us a non-exclusive, royalty-free licence to publish or otherwise use the photograph(s) in any way and at any time we want on chaaroo.com. The photograph(s) must not be defamatory and may not break any laws.

Selected photographs and graphical material will be published at the discretion of the editor and you will not be paid, even if your photograph(s) is (are) published.

We may cut, edit, crop or arrange your photograph(s) or graphic as we think fit to appear on chaaroo.com, and we may remove your photograph(s) or graphics at any time.

Your name will be published alongside your photograph(s) or graphic, but we may edit or delete any comments, which you submit along with your photograph(s) or graphic.

Change in Policy

This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws ("Updated Terms"). The Updated Terms shall be effective immediately and shall supersede the terms of this Privacy Policy. We will notify you of any changes to this privacy policy if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use chaaroo.com after the updated Terms have been published, you affirm your agreement to the updated terms.

Information automatically tracked while navigation

When you use our Services, we automatically record Information about your usage of those Services, your interaction with our adverts and our emails as well as information about the device you are using and your internet connection. We do this in the following ways:

  • Use of Cookies and other Electronic Tools
  • The Company and the parties with whom we work (e.g., business partners, advertisers and advertising servers) may place, view, and/or use "cookies", web server logs, web beacons, or mapping pixel/pixel tag or other electronic tools to collect statistical and other information about your use of the Website and other websites. This information may include information about the IP address of your computer, browser type, language, operating system, your mobile device, geo- location data, the state or country from which you accessed the Company's Website, the web pages visited, the date and the time of a visit, the websites you visited immediately before and after visiting the Website, the number of links you click within the Website, the functions you use on the Website, the databases you view and the searches you request on the Website, the data you save on or download from the Website and the number of times you view an advertisement. For more information, please see our Cookies Policy, which forms part of this Privacy Policy and the Terms and Conditions of the Website.

    The Company and the parties with whom we work may use the information collected for various reasons, either on behalf of Company or for the other parties' own purposes, including research, analysis, to better serve visitors to the Website (such as by providing customized content, or presenting online advertising on the Website or other websites tailored to your interests as described further below), to compile aggregate and anonymous information about usage of the Website and other websites, other statistics, etc. However, if you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information. This is statistical data about our users browsing actions and patterns and does not identify any individual. However to assist us with the uses described in this Privacy Policy, information collected about your use of the Website or other websites may be combined with personal or other information about you from other online or offline sources to track usage of our Services.

  • Log File Information
  • We automatically collect limited information about your computer's connection to the Internet, mobile number, etc., when you visit the Website / app / Service. We automatically receive and log information from your browser, including your computer's name, your operating system, browser type and version, IP address, CPU speed, and connection speed. We may also collect log information from your device, including your location, IP address, your device's name, device's serial number or unique identification number (e.g. UDiD on your iOS device), If you access the Services from a mobile or other device, we may collect a unique device identifier assigned to that device, geo-location data, or other transactional information for that device.

  • Clear GIFs
  • Besides web beacons, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. We use this information to inter-alia to measure traffic within the Website / app / Service to improve the Website / app / Service quality, functionality and interactivity and let advertisers know the geographic locations from where our visitors come.

Information collected from any other source

We may receive Information about you from other sources, add it to our account information and treat it in accordance with this Privacy Policy. If you provide Information to the platform provider or other partner, your account information and order information may be passed on to us. We may obtain updated contact information from third parties in order to correct our records and fulfill the Services or to communicate with you and you expressly consent to this

  • Information from other Sources: Demographic &Purchase Information
  • We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use analytical tools to track the user behaviour on our Website. These tools have been enabled to support display advertising towards helping us gain understanding of our users' demographics and interests. The reports are anonymous and cannot be associated with any individual personally identifiable Information that you may have shared with us.

  • Advertisements& Purchase Information
  • The Company or third-party advertisers or their advertising servers may also place or recognize unique cookies on your computer or use other electronic tools in order to help display advertisements that you see on the Website or on other websites. Information about your visits to, and activity on, the Company's Website and other websites, an IP address, the number of times you have viewed an advertisement, and other such usage information is used, alone or in combination with other information, to display on your device screen advertisements that may be of particular interest to you. We may use web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising and product performance. Web beacons enable us to recognize a browser's cookie when a browser visits this Website, and to learn which banner ads bring users to this Website. The use and collection of your Information by these third-party service providers, and third-party advertisers and their advertising servers is not covered by this Privacy Policy.

RIGHTS AVAILABLE TO YOU

(A) Access and updating your Information - When you use the Services, Website (or any of its sub sites) or any app, we make good faith efforts to provide you, as and when requested by you, with access to your Information. Further, if there is any change in your Information, you may update it by accessing the relevant page of the Website, or by contacting us. If you have any questions about how we use the Information collected which relates to you, please contact us. We will endeavour to update your information within 14 working days of any new or updated personal information being provided to us, in order to ensure that the personal information we hold about you is as accurate and up to date as possible;

(B) Require us to correct any mistakes in your information - In such case we shall ensure that any information or data found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information to be retained by law or for legitimate business purposes;

(C) Require the erasure of your information in certain situations;

(D) Require us to restrict processing or object at any time to processing of personal information in certain situations;

(E) Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third party in certain situations;

(F) Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;

(G) Object in certain other situations to our continued processing of your personal data;

(H) Otherwise restrict our processing of your personal data in certain circumstance.

We ask individual users to identify themselves and the Information requested to be accessed, corrected or removed before processing such requests or inform other limitations you would like to put on our use of your personal information. If you would like to exercise any of those rights, please:

email, call or write to us and provide us have enough information to identify you

let us know the information to which your request relates.

We may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable. Please note that we often need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. Further because of the way we maintain certain services, after you delete your Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. In addition, there may be certain data that we may not allow you to review for legal, security or other reasons.